Privacy Policy

This policy explains what information Collins Guitar Works (“we,” “us”) collects through collinsguitarworks.com, how it is used, and the choices you have. It also covers the Rusty Wrench Repair Solutions page on this site.

Information we collect

Information you send us. When you use the quote request form, we receive:

• Your name
• Phone number
• Email address
• Instrument make, model, and type
• Your message about the work needed

If you call, text, or email us, we receive whatever you choose to include.

Information collected automatically. Like most websites, our hosting provider records basic technical information when pages are requested, such as IP address, browser type, and the date and time of the visit. This site does not use analytics, advertising trackers, or tracking cookies.

How we use it

• To reply to your quote request or message
• To discuss, schedule, and complete work on your instrument or equipment
• To keep the website secure and protect the form from spam

We do not sell, rent, or trade your personal information, and we do not use it for advertising.

Services we use

The site relies on a few outside services that may process limited information on our behalf:

• Netlify hosts this website and receives quote form submissions. (Netlify Privacy Policy)
• Google reCAPTCHA protects the quote form from spam. It may collect device and usage information and is subject to Google’s Privacy Policy and Terms of Service.
• Google Fonts provides the typefaces used on the site. Your browser requests them from Google, which receives your IP address.

Links to YouTube, Google reviews, and other sites take you to services with their own privacy policies.

How long we keep it

We keep quote requests and messages only as long as needed to respond, complete the work, and keep basic records. You can ask us to delete your information at any time.

Your choices

You can ask to see, correct, or delete the personal information we have about you by contacting us below. You can also reach us by phone or email instead of using the form.

Children

This site is not directed to children under 13, and we do not knowingly collect their personal information.

Security

The site is served over a secure (HTTPS) connection. No method of sending information over the internet is completely secure, but we take reasonable steps to protect what you share with us.

Changes to this policy

If we update this policy, we will post the new version on this page with a new effective date.

Contact

Collins Guitar Works
Phone: (508) 851-4532
Email: jeff@collinsguitarworks.com